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Resend Document

If there is missing setup such as VAT scheme on countries/regions, EHF documents may fail during sending. In such cases, you can regenerate the EHF document and resend after you have corrected the setup.

Procedure

  1. Navigate to the E-Document that has failed and then click into the E-Document Card
  2. Click "Recreate Document". This will regenerate the EHF and take into account any changes that have been made in setup
  3. Click "Send Document". This will send the newly generated document to the message center